IntelliBridge Web Solutions ("IWS", "we", "our", or "us") is committed to protecting the privacy of individuals who visit our website at iwsph.com and engage with our remote staffing services. This statement explains what personal information we collect, how we use and protect it, and what choices you have.
Name, email, phone, company, country, industry, role needed, and your message when contacting us.
Business name, billing details, authorized signatory, and payment information for active clients.
Emails, calls, and messages exchanged during service delivery or account management.
Business processes, tool access, workflows, and preferences shared during VA onboarding.
When you visit iwsph.com we may automatically collect: IP address and approximate location, browser type and version, pages visited and time spent, referring source, and device/OS type. This data is used in aggregate and not tied to individual records unless required for security purposes.
We do not sell, rent, or trade your personal information. We share data only in these limited circumstances:
IWS Staff & Assigned VAs: Information necessary for service delivery is shared with vetted IWS employees and the VA assigned to your account. All staff sign NDAs.
Service Providers: Trusted third-party tools used in delivery (email hosting, cloud storage, scheduling software). These providers access only data necessary for their function and are bound by confidentiality.
Legal Obligations: Where required by law, court order, or regulation in the Philippines, US, Canada, or Australia.
Business Transfers: In a merger or acquisition, clients will be notified before their data becomes subject to a different privacy policy.
Our website may use essential cookies (required for functionality) and analytics cookies (aggregated, anonymized usage data). We do not use advertising or behavioral tracking cookies. You can control cookie preferences through your browser settings. Our site does not respond to "Do Not Track" signals as no universal standard exists.
When data is no longer required, we securely delete or anonymize it.
We implement reasonable technical, organizational, and administrative safeguards including: SSL/TLS encryption, access controls on a need-to-know basis, NDAs with all staff and contractors, and regular internal data reviews.
No system is 100% secure. In the event of a breach posing risk to your rights, we will notify affected individuals and relevant authorities in accordance with Philippine, US, Canadian, and Australian breach notification requirements.
California residents have the right to know what personal data is collected, request deletion, opt out of sale (we don't sell data), and non-discrimination for exercising rights.
Canadian residents have rights to access, correction, and withdrawal of consent for non-essential data processing. Complaints may be directed to the Office of the Privacy Commissioner of Canada.
Australian residents have rights under the APPs to access and correct personal information, and to complain to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
In addition, under the Philippine Data Privacy Act (RA 10173), all individuals have rights to: be informed, access, correction, erasure/blocking, objection, data portability, and to file a complaint with the National Privacy Commission (privacy.gov.ph).
To exercise any rights, contact us at privacy@iwsph.com. We respond within 30 calendar days and may require identity verification.
IWS is based in the Philippines and processes data across our service regions (US, Canada, Australia). Personal data may be transferred to and stored in the Philippines. We take reasonable steps to ensure recipient parties maintain appropriate safeguards.
By engaging IWS services, you acknowledge and consent to the transfer of your data to the Philippines for processing. We handle your data to the standards described in this statement regardless of where it is processed.
IWS services are intended for businesses and adults 18 and over. We do not knowingly collect data from minors. If you believe we have inadvertently done so, contact privacy@iwsph.com and we will delete such information promptly.
We may update this statement periodically. Active clients will be notified by email when material changes occur. The "Last updated" date at the top reflects the most recent revision.
Data Privacy Officer — IntelliBridge Web Solutions (IWS)
Angeles City, Pampanga, Philippines
Privacy inquiries: privacy@iwsph.com
General: hello@iwsph.com
Regulatory bodies by region:
🇵🇭 Philippines NPC: privacy.gov.ph
🇨🇦 Canada OPC: priv.gc.ca
🇦🇺 Australia OAIC: oaic.gov.au